Freshservice’s QuickBooks integration can vastly speed up your invoicing process, especially for MSP users.
Installing the Quickbooks app will have the following advantages:
– QuickBooks syncs with your service desk to automatically raise bills based on the time agents spend resolving tickets.
– Details entered in Freshservice, such as time spent to resolve a ticket, agents who worked on it, the service provided and the client’s name are all reflected in QuickBooks and used in the invoicing process.
Please click on the link below so you can be redirected to the solution article with detailed information on the installation process.